Free shipping for orders over $65

FAQ

 

SHIPPING (HOW LONG WILL MY ORDER TAKE?)

Our finish to-order garments ship within 7-10 business days of ordering. The Hitch Hatch ships all orders 2 day priority via USPS. We will keep you updated by email when your order leaves our store and provide you with a USPS tracking number. For expedited orders please contact us prior to ordering.

RETURN & EXCHANGE POLICY

Custom products are final and are not eligible for refunds or alterations. If changes are needed to your order or you are unsatisfied for any reason with your purchase, please contact us immediately.

Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart before ordering or send us an email for questions.

If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at thehitchhatch@gmail.com for further information.

WHAT KIND OF CUSTOMIZATION DOES THE HITCH HATCH OFFER?

The Hitch Hatch offers customizable t-shirts, tanks, swimwear, hats, and onesies for the bride, bridal party, and the new mom. Our products are great for bachelorette parties and baby showers.To get help with a special custom order email thehitchhatch@gmail.com and one of our designers will respond within 24 hours.

CAN I CANCEL/MODIFY MY ORDER?

Please note we print every product when it is ordered. You can modify/cancel your order 24 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at thehitchhatch@gmail.com for any questions regarding your order.

IS THERE A SALES TAX ON MY ORDER?

Because we are located in Texas there will be charged 8.25% sales tax on all orders.

HOW CAN I PAY FOR MY PURCHASE?

We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information. PayPal invoices are sent with large bulk orders only.

ARE THERE SPECIFIC CARE INSTRUCTIONS?

Yes, please follow these tips to take care of the t-shirts:

Washing: Wash inside out with cold water with similar colors using a gentle cycle.

Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.

Drying: Tumble dry low or hang-dry.

Avoid using bleach and do not dry clean.


STILL HAVE QUESTIONS CONTACT US AT TheHitchHatch@gmail.com

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